Counselling that suits your needs

iCAP Services offers a cost-effective and flexible service that ensures you obtain the best possible outcome from your visits with us.


In today’s busy world, many people find it hard to make it to appointments. iCAP Services gives you some options that make it easier for you get to your counselling session.

  • Traditional face-to-face counselling services at our offices.
  • Home visits for clients who are immobile or unable to leave their home for other reasons.
  • Counselling sessions via Skype video call. To access this service, you just need ensure your computer has video and voice capabilities, then download and setup Skype.


iCAP Services offers a tiered fee system to match your needs.

Pensioner, unemployed and student discounts may apply depending on current demand. Please call to find out if you qualify for a discount.

Counselling fees at iCAP Services are currently not covered by Medicare. However, our rates are comparable to the Medicare gap payment often required by other practitioners.

Our counselling and psychotherapy fees are eligible for rebates from Medibank Private health fund. If you’re a member, please contact Medibank Private to check if you’re covered.


Please notify iCAP Services of cancellations or the need to reschedule appointments at least 24 hours prior to your appointment, otherwise a cancellation fee will be charged.

If you need to talk, we’re here to listen